Mcfly Ads

Mcfly Analytics support

Stuck on spend, Total ROAS, or billing? Email a person. Try the demo first. No public shop-domain form on this site.

Try the demo See pricing
Sample data | Live data Live = this shop’s Shopify sales + uploaded spend
7-day then $39 Full desk — uninstall stops the charge
Try the demo Partner review until listing is live · /demo · /pricing
Custom inquire Non-Shopify desks → Custom Data Solutions

Usually same business day

Email us — that’s the whole system

No ticket portal. No chatbot. Write directly; someone on the Mcfly team reads and replies.

Primary inbox until domain mail (DNS) is live. Also: invites@mcflyads.com.

Include your store domain and what you need: spend paste, a bug, or a Total ROAS question. Screenshots welcome. Prefer Try the demo first.

How to get going

Until the App Store listing is live: Partner review + /demo + /pricing. We do not invent App Store URLs on this site. After install: 7-day full-access trial, then $39/store/mo for the whole desk. Uninstall stops the charge. No shop-domain form here. Not on Shopify? Custom Data Solutions inquire.

  1. Try the Sample desk

    Open /demo — Sample data only. Same math as Live. No install required.

  2. Install via Partner / App Store when live

    Approve read_orders (sales totals) and minimal read_customers (opaque customer id + numberOfOrders only) for new vs returning. No name, email, or address CRM. Stuck? Email with your store domain — no “paste your store” box here.

  3. First trusted Total ROAS

    In the desk: switch to Live data (Sample data is example numbers). Shopify sales load automatically. We already have sales/orders/LTV — you add spend by day by channel. No Meta/Google OAuth. Three doors on Spend: pick channels → download template; type channel + amount + day/week/month/quarter/half-year/year; or Ads Manager CSV. Profit margin is optional (break-even line).

  4. Stuck? Email a human

    Paste fail, numbers look wrong, or blocked — write (also: ) with your store domain. A person answers.

What Total ROAS means here

Total ROAS = Shopify Total Sales ÷ ad spend for the same period. Break-even ≈ 1 ÷ profit margin. Platform ROAS can disagree with Shopify sales — that’s expected, not a sync bug. Platforms credit clicks and views; Mcfly counts Total Sales against money spent on ads.

Common questions

Why no “type your .myshopify.com” install on this site?

Shopify requires App Store (or Partner Dashboard) install. We never put a public shop-domain form on mcflyads.com. Until listing is live: Partner review + /demo + /pricing. Email Support if you need a hand.

What’s the price?

One plan: 7-day full-access trial, then $39/store/mo for the whole desk (Spend, Overview, LTV, Goals). Uninstall stops the charge. Billing is not a desk mode — desk modes are Sample data | Live data only. See Pricing.

Sample data vs Live data?

Sample data = example numbers so you can click around. Live data = this shop’s Shopify sales + the spend you upload from every platform you buy, including billboards. Never Free / Pro / trial as a view.

Do you use pixels or track my customers?

No. Mcfly is not a pixel, multi-touch, or “true ROAS” product. We read Shopify order totals, classify new vs returning with opaque customer id + numberOfOrders only (no name/email/address), and the ad spend you enter. That’s the whole data diet.

How do I get spend into Mcfly?

Three doors on Spend: (1) pick channels → download template, (2) type channel + amount + day/week/month/quarter/half-year/year — we show “That’s $X/day”, (3) Ads Manager CSV. Sheets path: download blank CSV or open Google Sheets → fill → download CSV → paste on Spend. Guide: Sheets spend guide.

Do I connect Meta or Google to Mcfly?

No. We already have Shopify sales/orders/LTV. You add spend by day by channel — no Meta/Google OAuth, no pixels. Optional: fill Mcfly’s pipe template with SyncWith / Coupler / Supermetrics / Coefficient (you pay those tools), then import the CSV. Overview: paste-first spend.

Can I automate spend without connecting every ad account?

Yes. Paste/CSV is always available. If you already pay SyncWith, Coupler, Supermetrics, or Coefficient, point them at Mcfly’s date,channel,amount template, download CSV, import on Spend. Examples: long · wide.

My Total ROAS doesn’t match Meta or Google. Is something broken?

Almost always no. Platforms credit conversions to clicks and views; that can run ahead of banked sales. Total ROAS only counts Shopify sales after returns ÷ ad spend for the same period. Send a screenshot with the period if you want a second look.

What happens to my data if I uninstall?

Shopify sends a shop-redact webhook; we delete your Mcfly shop record, settings, and spend entries, subject to short backup windows. Uninstall also stops the charge. Detail: Privacy.

How fast will I hear back?

Usually the same business day. Small team, real inbox — if it’s urgent before a Monday budget call, say so in the subject line.

What helps us help you

What we refuse to build

No pixels. No MTA. No “true ROAS.” If a request needs path attribution, the answer is no — that’s a product line, not a missing feature. We measure ad spend against Total Sales. Full stop.

Custom Data Solutions

Need a fixed-fee desk outside the Shopify App Store (multi-system, non-Shopify, or bespoke close)? That’s a separate inquiry — not a waitlist for the app. Inquire for Custom Data Solutions →

Policies

Privacy · Terms. GDPR / data requests also flow through Shopify’s compliance webhooks. Trust URLs: /privacy · /support · /terms · /pricing.